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• The ball player of Norway had registered a detachment demand lower than 14 days before getting in touch with all of us.
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The player recorded certain files to possess verification, however the local casino expected additional evidence of control for the commission approach made use of. After constant correspondence and assistance from the brand new Grievances Group, the problem try solved, and also the athlete confirmed the newest solution of your own complaint. The gamer out of Greece educated a put off within the withdrawing financing, with asked a withdrawal to the September last, without handling completed at the time. She got previously produced large withdrawals rather than items or confirmation demands.

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The player had considering the expected data for confirmation, nevertheless gambling enterprise got kept asking for a lot more of them. After a lengthy procedure for communication and you can mediation, the newest casino had in the end canned the newest player’s withdrawal. The new complaint was fixed with the aid of the brand new Problems People.

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Player’s carried on confirmation delays withdrawal.

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